FAQ

I've already registered but can't log back in?

Please call the Travel Uni team on 020 8649 7233 who will be very happy to help.  NB Be careful, both username and password fields are case sensitive.

How do I become a Caribbean Travel Guru?

You need to successfully complete the 3 tests for Essential Information, Special Interest & Destinations any 5 of the quizzes found in Spotlight Topics, log 3 confirmed client bookings to the Caribbean and add 1 Caribbean themed event.

Where can I find the content I need to read before taking the tests?

You will find all the content for each of the 3 tests from the Home Page within the Menu titles for Destinations, Essential Information & Special Interest.

Where can I find the content I need to read before taking a quiz?

You will find the content for any of the available quizzes on the Home Page within the Menu title Spotlight Topics.

Where can I find the tests & quizzes?

Tests can be accessed from every page of the site, right hand column, or from your 'My Profile' page under the section 'My Tests'.

Quizzes can be accessed from the Spotlight Topic page for each participant, either bottom of the page or right hand column, or from your 'My Profile' page under the section 'My Spotlight Quizzes'.

How do I log a clients' confirmed Caribbean booking?

Go to your 'My Profile' page and inthe area for 'My Bookings' there's a log a booking link, click on this and it will take you to MyBookingRewards.com where you will be able to enter the confirmed Caribbean booking details. This will then automatically register in your 'My Bookings' area once the log a booking process is complete.

How do I add events I have already attended?

Go to your 'My Profile' page and in area for 'My Events' there's a add event link which will take you to a new screen where you will be able to enter the event data. This data will then be sent to the Administrator for the site to approve. Only once approved will an event be added automatically in your 'My Events' area.

NB You will only be able to add details for events that have already taken place.

How will I know when I am a Caribbean Travel Guru?

Your My Profile page will automatically generate a green tick in each of the pink circles located at the top of your My Profile page and once the 1st 5 pink circles are ticked the 6th one will automatically change and become a Pink Rosette.

Where will I find my Caribbean Travel Guru Certificate?

Once you have successfully completed ALL the required criteria to become a Caribbean Travel Guru the 'My Caribbean Travel Guru Certificate' section of your 'My Profile' page will activite and you can download and print the Certificate of recognition.

What happened to some events I have already logged?

If you added any events prior to the week commencing 22nd September 2014 we must apologise but the data has been lost and we'd ask you to add those events again using your My Profile / My Events section and once the site Administrator has approved, each will appear in your My Profile.